Privacy Policy

1. Information We Collect

We may collect the following types of information:
- Personal Information: Name, email, phone number, mailing address, date of birth.
- Medical Information: Health history, medications, allergies, and related information you provide for intake and treatment purposes.
- Payment Information: Billing details for processing transactions.
- Technical Information: Cookies, IP address, and browsing data when you visit our website.

2. How We Use Your Information

We use your information to:
- Schedule and provide IV hydration and wellness services.
- Communicate with you about appointments and services.
- Process payments and manage billing.
- Improve our website and services.
- Comply with legal, regulatory, and safety requirements.

3. Disclosure of Information

We do not sell or rent your personal information. We may share your information only in the following cases:
- With healthcare professionals involved in your care.
- With EMS or emergency contacts in case of a medical emergency.
- With service providers that support operations (e.g., payment processors, scheduling platforms) under confidentiality agreements.
- When required by law or to protect safety.

4. HIPAA Compliance

Any medical information you provide is protected under HIPAA. We use secure systems and HIPAA-compliant software to store and transmit health data. Only authorized personnel have access to your records.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and support site functionality. You may disable cookies through your browser, but some features may not work properly.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your personal and medical information. While we take all reasonable precautions, no system is completely secure, and we cannot guarantee 100% protection.

7. Your Rights

You have the right to:
- Access and update your personal information.
- Request a copy of your medical records.
- Request correction or deletion of information, subject to legal and medical requirements.
- Opt out of marketing communications.

8. Children’s Privacy

Our services are not directed at children under 18 without parental consent. We do not knowingly collect information from minors without guardian approval.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the “Last Updated” date revised.

10. Contact Us

For questions about this Privacy Policy or your information, please contact us:

Altitude Wellness Group
Email: contact@altitudewellnessgroup.com
Phone: (970) 315-2769
Mailing Address: PO Box 1997 Leadville CO, 80461