Terms and Conditions
1. General Use
This website is owned and operated by Altitude Wellness Group (“we,” “our,” “us”).
By using our site, you agree to be bound by these Terms, along with our Privacy Policy. If you do not agree, please do not use our website or services.
2. Eligibility for Services
Our IV hydration and wellness services are intended for individuals aged 18 and older.
By booking, you represent that you are of legal age and medically eligible for IV hydration.
Minors must have parental or guardian consent and must be accompanied by a parent or guardian at the time of service.
3. Medical Disclaimer
All services provided by Altitude Wellness Group are elective and wellness-based in nature.
They are not a substitute for medical diagnosis, treatment, or emergency care.
Our services are not intended to diagnose, treat, cure, or prevent any disease.
You should consult your physician before beginning any wellness or hydration treatment, especially if you have underlying medical conditions, take prescription medications, or are pregnant or breastfeeding.
In the event of a medical emergency, call 911 immediately.
4. Appointments, Payments, and Cancellations
- Booking: Services must be reserved in advance through our online system.
- Payment: Full payment is due at the time of booking unless otherwise specified.
- Cancellations: Appointments may be rescheduled or canceled up to 24 hours in advance.
Cancellations made less than 24 hours before the appointment, or failure to be present at the scheduled location,
may result in a $200 fee.
- Refunds: Payments for services rendered are non-refundable. Refunds for prepaid but unused services may be granted at our discretion.
5. Risks and Informed Consent
IV hydration and related therapies involve inherent risks, including but not limited to infection,
bruising, allergic reactions, or adverse responses. By booking and receiving services, you acknowledge these risks and consent to treatment.
A separate informed consent form will be signed prior to receiving services.
6. Notices
All notices from Altitude Wellness Group to you may be posted on our website and will be deemed delivered within thirty (30) days after posting.
Notices from you to Altitude Wellness Group shall be made either by regular mail to the address provided on our website,
or by first-class mail to:
Altitude Wellness Group
PO Box 1997
Leadville, CO 80461
Delivery shall be deemed to have been made
by you to Altitude Wellness Group five (5) days after the date sent.
7. Intellectual Property
All content appearing on this website is the property of Altitude Wellness Group.
Copyright © 2025, Altitude Wellness Group. All rights reserved.
You are authorized to view, copy, print, and distribute documents on this site only if:
1. The document is used for informational purposes only; and
2. Any copy includes the copyright notice above.
All brand, product, service, and process names appearing on this site are trademarks of their respective holders.
Reference to a product, service, or process does not imply recommendation, approval, or sponsorship by Altitude Wellness Group.
8. Website Content and Use
This site may contain proprietary notices, copyright information, technical inaccuracies, or typographical errors.
Information, including pricing and availability, may be updated without notice.
Altitude Wellness Group reserves the right to refuse service, terminate accounts, and/or cancel orders if we believe customer conduct violates applicable law or is harmful to the company.
9. Service and Delivery (For Merchandise)
At this time, Altitude Wellness Group provides services to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. We also provide services to Canada and Mexico.
The risk of loss and title for all services ordered on this site pass to you when the service is delivered to the service location.
10. International Orders
Customs and import duties may be applied when a service reaches its destination.
These charges are the responsibility of the recipient and vary by country. Contact your local customs office for details.
It is your responsibility to verify whether the country you are providing the service to permits it.
Altitude Wellness Group is not responsible for damages arising from improper international service practices.
11. Sales Tax
Altitude Wellness Group charges sales tax for merchandise ordered on this website based on the applicable state sales tax rate and the location of delivery.
12. Return Policy
You may purchase merchandise from this site using any listed payment options.
Altitude Wellness Group reserves the right to change its payment procedures at any time without prior notice.
Returns and refunds for merchandise will be handled according to our posted policies at the time of sale.
13. Warranties and Disclaimers
The content of this website is compiled from a variety of sources and is subject to change without notice.
Altitude Wellness Group makes no representation or warranty regarding the completeness, quality, or adequacy of the website or its content.
ALL CONTENT IS PROVIDED “AS IS” WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Altitude Wellness Group is not liable for any damages, including consequential damages, that may result from the use of this website, its materials, or our services.
14. Limitation of Liability
To the fullest extent permitted by law, Altitude Wellness Group, its employees, contractors, and affiliates are not liable for any direct, indirect, incidental, or consequential damages that may result from your use of our services or website.
15. Governing Law
These Terms are governed by the laws of the State of Colorado. In the event of litigation, both parties consent to the jurisdiction of Colorado state courts, or the U.S. District Court for the applicable District. Both parties expressly waive trial by jury.
16. Entire Agreement
These Terms constitute the entire agreement between you and Altitude Wellness Group regarding the use of this website and services.
They supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written. If any provision is found unlawful, the remaining provisions remain in full effect.